We know that sometimes the decor you ordered just doesn't fit the wall or match your other art. For this reason all decor we sell is backed by our 90 days exchange guarantee, all you need to do is to follow our simple steps below:
1. Contact us within 90 days of delivery by submitting your request with the following information:
- Email Address
- Contact Telephone Number
- Order Number
- Product detail of item returning
- Reason for request to exchange
- Details of decor wanting to exchange
2. We will then advise you of availability, price difference, delivery costs and ways to settle the account. Please Note - gift certificates will be issued if necessary.
3. Pack your items securely and return it to the address provided by our customer service. Please Note - We do not cover return postage costs. Goods must be returned in their original packaging in a sellable condition.
Exchange request made after 14 days of delivery, will be liable for a 25% restocking charge.